Reset a Kiosk

How to reset a Kiosk

The Kiosk can be reset from the Kiosk application or the device it’s installed on.

Reset from the Kiosk application

  1. Navigate to Entegy Kiosk > Utilities > Options
  2. Select the appropriate option from the Options Menu
    1. Restore Factory Sessions: removes Resource directory that stores Kiosk IDs and config files
    2. Re-install Application: removes the Resource directory and reinstalls the latest version

Reset from device

You will need to remove the directories that contain the Kiosk application, log and config files.

Note: You will need to enable “Show hidden files, folders and drives” from file explorer to view some of these directories

  1. Navigate to File Explorer
  2. Click the View tab in the file explorer toolbar
  3. Click the Options button within the ribbon. This will open a new window Folder Options
  4. Click the View tab within the toolbar
  5. Navigate to Advanced Settings find the “Hidden files and folders” section.
  6. Click the radio button Show hidden files, folders and drive
  7. Click Apply

  8. Delete these file paths -

Log files - C:\ProgramData\EntegyLogData
Application files - C:\Program Files (x86)\EntegyServices
Uninstall files - C:\Program Files (x86)\EntegyUnstall. Note there may be some undisposed empty legacy directories within C:\Program Files (x86)\ [i.e. EntegyKiosk]
Config file - C:\Users\<user>\AppData\Local\EntegyKiosk