THIS ARTICLE HAS BEEN ARCHIVED AS OF SEPTEMBER 2019. THE INFORMATION CONTAINED WITHIN MAY NOT BE CURRENT. PLEASE CONTACT ENTEGY SUPPORT IF YOU REQUIRE ASSISTANCE.
If you are looking at investing in your own hardware, below is a list of Kiosk Hardware Specifications compatible with Kiosk Manager software version 2 or higher. It is recommended that you update to the latest version of Kiosk Manager before using it on-site to ensure you have the latest capabilities and support.
Windows Surface Pro is recommended
The gigabyte GB-BXi3 is also an option
Windows 10 is required
All monitors need to be touchscreen
1920 x 1080 (16:9) is recommended [portrait is supported]
Higher resolutions will have scaling problems
Other options -
1280 x 1024 px
1368 x 912 px -> This is the Surface Pro 3 which is ½ resolution because of the pixel density.
Kiosk now supports most types of printers, although printer-related error handling will be limited by each individual manufacturer and what they expose to Windows.
The Kiosk is currently setup for the use of the following manufacturers' APIs to handle printer errors:
- Epson TM C3500
- Bixolon SPLTX 420
- Dymo Labelwriter 450
The Kiosk only uses these models for error handling e.g. Out of paper, Ink.
At the moment, the Kiosk will stop the UI from being used if the printer reports is reporting as disconnected.
Gryphon-GFS4470 [Recommended - may be branded to as Datalogic in some Countries]
Kiosk now supports most scanners that can be connected through COM ports. However, no other connections will produce a response from the kiosk.
Wifi is recommended, although mobile broadband network connection can also be used by the Kiosk.