Kiosk Hardware Specifications

If you are looking at investing in your own hardware, below is a list of Kiosk Hardware Specifications compatible with Kiosk Manager software version 2 or higher. It is recommended that you update to the latest version of Kiosk Manager before using it on-site to ensure you have the latest capabilities and support.


Windows Surface Pro is recommended

The gigabyte GB-BXi3 is also an option

Operating System

Windows 10 is required


All monitors need to be touchscreen

1920 x 1080 (16:9) is recommended [portrait is supported]

Higher resolutions will have scaling problems

Other options -

1280 x 1024 px

1368 x 912 px -> This is the Surface Pro 3 which is ½ resolution because of the pixel density.


Kiosk now supports most types of printers, although printer-related error handling will be limited by each individual manufacturer and what they expose to Windows.

The Kiosk is currently setup for the use of the following manufacturers' APIs to handle printer errors:

  • Epson TM C3500
  • Bixolon SPLTX 420
  • Dymo Labelwriter 450

The Kiosk only uses these models for error handling e.g. Out of paper, Ink.

At the moment, the Kiosk will stop the UI from being used if the printer reports is reporting as disconnected.


Gryphon-GFS4470 [Recommended - may be branded to as Datalogic in some Countries]

Kiosk now supports most scanners that can be connected through COM ports. However, no other connections will produce a response from the kiosk.

Network connection

Wifi is recommended, although mobile broadband network connection can also be used by the Kiosk.