How to setup Kiosk software when using Eventbrite integration

1) Design Kiosk user display

Kiosks can be custom designed to match your event theme or brand.

  1. Download Kiosk Indesign template 
  2. Read the designers guide to Kiosk Design 

2) Design Badges

Badges need to be created and designed before your event, so they can be printed by the kiosks onsite.

  1. Navigate to Badge Creator > Badge Templates from the Core Navigation Menu
  2. Click +
  3. Enter a Name and select size Kiosk Stock 
  4. Click Save
  5. Click on your newly created badge to open the badge creator
  6. Refer to the badge template guide to design your badge

NOTE: When designing the badge PDF vector background is recommended to save file size. The larger the file size the longer the print will take onsite (300KB is ideal)

3) Confirm requirements

Onsite requirements will need to be finalised early-on to ensure your attendees are provided with access details, onsite staff understand how to use the system and the correct quantity of hardware is ordered.

  1. Confirm how attendees will check in *Please note check in with unique reference code is not available with Eventbrite integration. 
  2. Confirm attendee flow
  3. Order Kiosk hardware

4) Configure the Kiosk in the Core 

5) Enable staff to login to the Kiosk Companion

To enable staff to use the Kiosk Companion you will need to setup staff with a Core user profile. A Core user profile is an administrative login to the Core and is not to be confused with an attendee profile. Each Core user profile will require their own unique email address.

  1. Navigate to Project Configuration > Users from the Navigation Menu
  2. Click the + button
  3. Enter a valid email address
  4. Enter a Name, Contact number and Company for this user profile
  5. Enter a Password or leave the field blank for a password to be auto-generated
  6. If you do not wish user to receive an email with login details uncheck Email details to user
  7. Click Save
  8. Check Kiosk Companion from the list of user roles - Manage Kiosks through the Kiosk Companion app  
  9. Click Save

6) Use the Kiosk Companion

Once your Kiosk has been set up in the Core, staff can be given access to the Kiosk Companion to manage registrations on-site. This includes editing incorrect profile data, re-printing badges, viewing usage statistics and receiving kiosk status messages such as ‘out of paper’.

Go to guide 

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