Manage App Privacy Options

How to manage app privacy options

App privacy settings need to be configured to match the style of event and attendees. In some instances, the app content will need to be completely hidden from the public (e.g. an exclusive event that only paying attendees can go to), or can be transparent and open (e.g. public tradeshow). It is important to think about the type of event, its attendees, the data provided and elements being used before choosing an App privacy option. 

Please note: to use any attendee-related app features such as the activity feed or in-app badge, attendees must be logged into the app with a profile.

To setup App with public access

Upon downloading the app, all content and information will be accessible with no login details required. This level of privacy is generally used to events that are open to the public, where attendees don’t have to pre-register and can have full access to the app.

  1. Navigate to Project Configuration > Project from the Navigation Menu
  2. Navigate to Access Type
  3. Select Public Access from the drop-down
  4. Click Save

To setup App with profile Login

Attendees will be prompted straight away to enter their unique login details. Click here to read more about login options. Attendees can either login with a single or two-factor login process. It is recommended that single factor is used to limit confusion and codes required for attendees.

  1. Navigate to Project Configuration > Project from the Navigation Menu
  2. Navigate to Access Type
  3. Select Profile Login from the drop-down
  4. Click Save
  5. Navigate to Project Configuration > Profiles from the Navigation Menu
  6. Navigate to the Login & Authentication tab
  7. Select authentication method using the First and Second lines
  8. Click Save

To setup App with shared password

Shared passwords can keep content private without needing profile data. This is typically used when there are no profiles, but App content cannot be publicly accessible.

  1. Navigate to Project Configuration > Project from the Navigation Menu
  2. Navigate to Access Type
  3. Select Shared Password from the drop-down
  4. Input Shared Password
  5. Click Save

To setup App with in-app registration form

In-app registration forms can be used to capture attendee details as they begin using the app. The app is public, but attendees will use the in-app registration form to access the App.

  1. Navigate to Project Configuration > Project from the Navigation Menu
  2. Navigate to Access Type
  3. Select Public Access from the drop-down
  4. Click Save
  5. Navigate to Project Configuration > Profiles from the Navigation Menu
  6. Navigate to the Login & Authentication tab
  7. Navigate to In-app Registration Form
  8. Select Signup from the drop-down list
  9. Click Save

To setup App with shared password and in-app registration form

Attendees will enter a shared password and then prompted to fill in an in-app registration form. The app is will be private until the attendee uses the registration form to access the App.

  1. Navigate to Project Configuration > Project from the Navigation Menu
  2. Navigate to Access Type
  3. Select Shared Password from the drop-down
  4. Input Shared Password
  5. Click Save
  6. Navigate to Project Configuration > Profiles from the Navigation Menu
  7. Navigate to the Login & Authentication tab
  8. Navigate to In-app Registration Form
  9. Select Signup from the drop-down list
  10. Click Save

To setup App with public content and profile login to access features

A Partially Private Event status can be used when attendee engagement features such as the activity feed or messages are an additional feature, while the rest of the App is publically available. Please note: pre-event profile data will be required for this option.

  1. Navigate to Project Configuration > Project from the Navigation Menu
  2. Navigate to Access Type
  3. Select Public Access from the drop-down
  4. Click Save
  5. Navigate to Project Configuration > Profiles from the Navigation Menu
  6. Navigate to the Login & Authentication tab
  7. Select authentication method using the First and Second lines
  8. Click Save


Related article: App privacy options 

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