Onsite troubleshooting

Is it possible to change my display screen splash/background image?

Yes. Under Settings in the Interactive Sessions tab, you’ll see a title called Images with a box under that saying “Interactive Session Background”.

Where will interactive sessions appear in-app?

They will appear within one of the sessions within the schedule or agenda page on the main menu.

Can I stream a single session’s display screen to multiple locations at once?

Yes, all you need is the web address of the display screen and then you can share it on any screen.

No content is being shown on the display screen when I send questions from the Facilitator Panel?

Ensure that the Display Screen and the Facilitator Panel are open as a part of the same session. Add the session link to the device which is connected to the screen. It will update in real time and is controlled by the Facilitator Dashboard.

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