Can I transfer an app from one organisation account to another?

Yes. It is possible to transfer an app from one organisation's store account to another. The following steps need to be completed for both the Apple and Google Play Stores.


We require your:

  • Team Agent’s Apple ID
  • Team ID

Team Agent’s Apple ID

  1. Login to
  2. Click People on the left menu
  3. The Team Agent’s Apple ID is the email address listed under Agent

Team ID

  1. Login to
  2. Click Membership on the left menu
    The Team ID is listed

Entegy will then submit the transfer request. You will receive an email telling you to go to iTunes Connect to complete the process.

Complete the Transfer (after providing details to Entegy and receiving transfer request)

  1. Login to iTunes Connect
  2. You will see a notice at the top of the page
  3. Click Agreements, Tax, and Banking
  4. Under Transfer Agreements, click Review next to the app you requested the transfer for
  5. Enter the following details in the form:
    • New App Metadata:

    • App Review Contact Information:
    • Under App Store Contact Information:
  6. Read and accept the Application Transfer Agreement and click Accept

The transfer process is now complete and the app is available from your App Store account.


We require your:

  1. Google Play developer name
  2. Google Play email address
  3. Transaction ID for the purchase of your Google Play Developer Account


Google Play developer name

  1. Login to
  2. Click Settings in the left menu
  3. Click Account Details under Developer Account in the left menu
  4. The Developer name is the first field

Google Play email address

  1. The email address you use to login to Google Play Console

Transaction ID

  1. Login to
  2. Under Other purchase activity, click View Purchases

  3. Click the transaction for “Google Play”

  4. The Transaction ID is listed in the right side panel

Entegy will then submit the transfer request. The transfer process will now be handled by Google and the app will appear in your account after it is complete. This can take up to 2 business days.