I have noticed an error in my store listing. How can I fix this?

If store listing is live in stores or processing:

In order to make alterations to your store listing on either platform, this will require a resubmission. Mistakes found to be made by the submitting party will be charged a fee of AUD $300 excl. GST. Please ensure that all details and assets being submitted to a store listing are correct and current at time of approval.

If you believe that the error has been made by Entegy or Google/Apple, please contact us to discuss.

If store listing is pending submission:

If your store listing has not yet been submitted and is in the queue, please withdraw your approval from the CMS and contact the Entegy build team immediately on +61 7 3169 2355 or at buildteam@entegy.com.au.