Use the Attendance Tracking App - Staff Guide

Once Attendance Tracking has been configured in the Entegy CMS, staff can use the Attendance Tracking app to scan attendees into sessions or events from their own mobile device.

Below are some more details regarding how to use the Attendance Tracking app, including:


Download and Login to the Attendance Tracking App

  1. Click here to download the Track app onto a mobile device
  2. Enter the unique Event Code and Session Code (generated from the Entegy CMS)
  3. Click Login

Scan attendee badges

  1. Tap the Scan button on the home screen and hold the name badge roughly 20cm from your device camera
  2. A green tick will indicate a successful scan
  3. A red cross will indicate an ineligible scan due to a Session Access Rule being in place

Confirm attendee scan status

  1. Click Scans on the top right-hand corner of the mobile screen
  2. Click on Search icon to search attendees
  3. Click Scanned to view attendees already scanned and total number of attendees scanned
  4. Click Remaining to view attendees not yet scanned and total number of attendees not yet scanned
  5. Click on Attendee to View Profile or to manually add or Remove Scan

Configure Attendance Tracking app settings

  1. From the Attendance Tracking app click Settings on the top right-hand corner
  2. Select the Scan Type option:
    1. Single Scan - display will return to Tap To Scan screen after each scan
    2. Multiple Scans - the display will allow multiple scans before returning to Tap To Scan screen.  
  3. Select the preferred Camera on the device for scanning
  4. Select how many seconds the camera remains idle before returning to Tap to Scan screen
  5. When selecting logout, any unsynced scans will be lost, and you will require your Event Code and session access code to log back in.

Log out

  1. Confirm Sync Status on the bottom left corner is displaying green arrows
  2. Click on Setting on the top left corner
  3. Scroll down settings and click Log Out