How to use the Kiosk Companion
Once your Kiosk has been set up in the CMS, staff can be given access to the Kiosk Companion to manage registrations on-site. This includes editing incorrect profile data, re-printing badges, viewing usage statistics and receiving kiosk status messages such as ‘out of paper’.
Access the Kiosk Companion
- Click here to access the Kiosk Companion on a mobile device
Enter access codes into the Kiosk Companion
- Enter your user account email address and password (generated from the CMS)
- Click Login
To find an attendee
- From the Dashboard click Find a Profile
- Input name, organisation or any other profile field in the CMS
- Click Search
To print a badge, preview or edit an attendee
- From the Dashboard click Find a Profile
- Input name, organisation or any other profile field
- Click Search
- Click on the Attendee to expand options
- Select print, preview or edit option
- For printing select available kiosk. Available kiosks are highlighted in green.
- Once a kiosk is selected the badge will automatically print
To confirm an attendee has printed a badge
- From the Dashboard click Find a Profile
- Input name, organisation or any other profile field
- Click Search
- A blue tick against the profile indicates a badge has been printed
To add a new attendee
- From the Dashboard click Add a Profile
- Input new attendee information
- Click Save
To view kiosk status
- From the Dashboard select Kiosk Status from the navigation panel
- Kiosk errors such as a paper jam or out of paper will be display, if relevant
- If no errors, kiosk will display Errors are Resolved