Configure Group Messaging

Group Messaging allows organisers to pre-configure chat groups within the event app. These groups must be configured in the CMS, and cannot be created by attendees via the event app.

Configure Group Messaging

To enable group messaging V2 

  1. Navigate to Attendee Connect > Message from the Navigation Menu
  2. Select the Configure Tab
  3. Navigate to Use messaging V2 and select Yes from the drop-down menu
  4. Click Save

To create a Chat Group

  1. Navigate to Attendee Connect > Message from Navigation Menu
  2. Select the Assigned Group Chats tab
  3. Click on + to create a New Group Chat
  4. Enter the Group Chat Title in Page Title
    1. A group chat Icon be added
    2. Click on + under Add a Assigned Group Icon
    3. Drag and Drop the image
    4. Click Upload
  5. Click Save

To add profiles to the group chat

  1. Click on the Group chat Name to edit under Assigned Groups
  2. Select the Profiles Tab
  3. Add Profiles through profile filter
    1. Click on New Rule under Profile Filter
    2. Select your filter conditions
    3. Click on Preview Results to cross verify the profile list being added
    4. Click on AddProfile_List.PNG
  4. The added list is displayed under Current Participants

To Delete profiles from Group chat

  1. Navigate to Attendee Connect > Message from the Navigation Menu
  2. Select the Assigned Group Chats tab
  3. Click on the Group chat Name to edit under Assigned Groups
  4. Navigate to Profiles Tab
    1. Click on the drop-down arrow for the profile to delete 
    2. Click on Remove