The Payment Required Email is a system email that is automatically sent when an attendee registers for your paid event and chooses a non-payment option such as Cheque, Bank Transfer or Cash.
This email template is pre-configured to contain basic attendee information as well as details regarding payment options, etc. This template, however, can be further edited as required.
To edit the Payment Required Email template:
- Navigate to Project Configuration > Email from the Navigation Menu
- Select the Payment Required template from the list
There are a few options for how this email template can be configured:
- Using the Email Editor
- Using Merge Tags to input attendee or system information
- Pasting HTML into the text box
Refer to this Knowledge Base article to learn how to update the header image of this template