It is recommended to initiate a manual sync of your Eventbrite Integration either the night before or the morning of your event. This is to confirm all attendees are synced over from your Eventbrite event.
It can take up to 30 minutes to fully sync your event depending on how many attendees you have. Ensure you click the Sync button ONCE and let the page load. A progress percentage (%) will then show, indicating where in the process the sync it up to.
To manually sync Eventbrite integration:
- Navigate to Project Configuration > Integrations
- Select Eventbrite
- Navigate to Run a Manual Sync right at the bottom and click Sync. This will start a % counter to update you while the sync is taking place.