It is recommended to initiate a manual sync of your Eventbrite Integration either the night before or the morning of your event. This is to confirm all attendees are synced over from your Eventbrite event.
TIP:
It can take up to 30 minutes to fully sync your event depending on how many attendees you have. Ensure you click the Sync button ONCE and let the page load. A progress percentage (%) will then show, indicating where in the process the sync it up to.
To manually sync Eventbrite integration:
- Navigate to Project Configuration > Integrations
- Select Eventbrite
- Navigate to Run a Manual Sync right at the bottom and click Sync. This will start a % counter to update you while the sync is taking place.