Setup Kiosk Scanner

How to Setup Kiosk Scanner

  1. Connect scanner to the device.
  2. Download the correct driver and technical documentation from the manufacturers website.
  3. Run the driver installation as per the instructions.

To ensure the scanner can communicate with the Kiosk software the scanner needs to be visible through a COM (Communication port) on windows.

  • To check that the connection is made [Windows]: Open Device Manager - Control Panel\Hardware and Sound under Devices and Printers select Device Manager. Navigate to Ports (COM & LPT) and check if the scanner name is visible [Note: This connection will be made on any port name with the exception to COM1 which is always reserved by the OS].
  • To check that the connection is made [Kiosk Launcher]: Open Kiosk Launcher select Settings\Scanner. If the device is connected correctly information about the device is displayed.

If the connection is not visible on a COM port then refer to manufacturers technical documentation. The method for making a connection is usually by scanning a 'COM/Serial Port' barcode supplied by the manufacturer.

Please note: If you are checking the connection through the Kiosk Launcher click the refresh button in the scanner panel after you have tried the connection method.